Good questions, honest answers

HOCATT stands for Hyperthermic Ozone & Carbonic Acid Transdermal Technology. It's a personal steam chamber that combines ten technologies in a single seated session — ozone steam, carbonic acid (CO2), far-infrared warmth, steam heat, high-intensity PEMF, frequency-specific microcurrents, supplemental oxygen, essential oil infusions, photon light, and ultraviolet irradiation.

You sit comfortably inside the chamber with your head outside the whole time. The chamber fills with warm steam, carbonic acid, and then ozone in a pre-programmed sequence while you simply rest — supplemental oxygen is received quietly while you sit back. A full session takes about 30 minutes, and a SOZO team member sets everything up for you.

No. Your head stays outside the chamber with a comfortable seal at the neck, so the ozone steam only contacts your skin. You breathe regular air plus gentle supplemental oxygen — there's no breathing technique to learn.

The HOCATT is in a private room, and skin contact with the steam is the point — most guests disrobe in private and are seated with a towel. A team member shows you everything before your first session.

Arrive with clean, dry skin — please skip lotions and oils beforehand so the steam can do its work. Drink 64 oz of water before your session, and for maximum results start hydrating the day before.

It varies with your goals — many members enjoy one or two sessions a week. Our memberships are built around monthly session credits, and our team will help you find a rhythm that fits.

Every new guest completes a health questionnaire first, and we ask you to check with your healthcare provider if you are pregnant, have a heart condition, an implanted electronic device, or any medical concern. Our sessions support general wellness and relaxation — they are not medical treatment.

Cold plunging is immersing your body in cold water — typically between 39°F and 55°F — for a short, focused period. Many guests use it as part of their recovery, circulation, mood, and mental-resilience routines.

Most people plunge for 2–3 minutes. If you're new, start with about 30 seconds and work up gradually — a team member will help you pace it.

Our plunge typically runs 39°F to 50°F depending on the session and your comfort level.

The plunge uses continuous filtration and sanitation with regular water testing, so the water stays clean and cold all day.

Swimwear is required — bring anything you're comfortable getting wet in — plus your own towel and a water bottle. Showers are provided to rinse off before you go in, and we recommend warm layers for afterward.

Cold water is a real stressor — that's the point — so if you are pregnant, have a heart condition, or any medical concern, talk with your healthcare provider before plunging. Guests under 18 need a parent or guardian's consent (minimum age 16).

Yes — alternating heat and cold is called contrast therapy, and it's one of our most popular visits. Swimwear is required and please bring your own towel; showers are provided to rinse off before you go in. Ask about our contrast sessions and memberships.

The cabin is a LIT Method Titan hybrid: it has both a traditional sauna stove (classic high heat, with steam when water hits the rocks) and infrared heating panels (gentler air temperature with deep radiant warmth). You choose one mode per session — the two cannot run at the same time.

Traditional runs hotter and feels like a classic Finnish sauna; infrared runs milder and warms you directly, which many people find easier for longer sits. There's no wrong answer — many members alternate.

Most guests enjoy 15–40 minutes depending on the mode and their experience level. Listen to your body, hydrate, and step out whenever you need.

Swimwear is required — plus your own towel to sit on and a water bottle. Showers are provided to rinse off before you go in. We keep the cabin ready — just arrive, settle in, and warm up.

PEMF stands for Pulsed Electro-Magnetic Fields — brief magnetic pulses delivered through mats you simply lie on. Every cell in your body carries a small electrical charge, and PEMF sessions are a way many people support their energy and recovery routines.

We use the HUGO, a full-body high-intensity PEMF system with two mats — one below you and one above — so your whole body is in the field at once rather than one spot at a time.

PEMF is quick: sessions run about 3–12 minutes. Many guests add one before or after another service.

With a high-intensity system you actually feel gentle, rhythmic muscle pulses with each cycle — most people find it surprisingly relaxing. You stay fully clothed.

Leave phones, cards, watches, and keys outside the field — magnetic pulses and electronics don't mix. If you have a pacemaker or any implanted electronic device, or are pregnant, PEMF isn't for you — and as always, check with your healthcare provider about what's right for you.

We recommend requesting a session in advance so your spot is guaranteed, but walk-ins are welcome whenever availability allows.

Yes — single sessions, punch cards, and monthly memberships with session credits. Memberships can be billed monthly or split into a payment every two weeks — see the memberships page for current options.

We host private parties and group visits — birthdays, teams, bridal parties. Tell us about your gathering on the private parties page and we'll plan it with you personally.

Guests must be at least 16, and anyone under 18 needs a parent or guardian's consent.